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Headquarters: United States — Single-family rental property management

Progress Residential, LLC

Also known as: Progress Residential

Updated on

U.S. single-family rental manager named in a 2026 FTC enforcement action.

Progress Residential manages tens of thousands of U.S. single-family rentals. A 2023 investigation described tenant complaints about fees and eviction filings. In November 2026, the FTC and four states alleged hidden charges and other tenant-related practices; a proposed $49.75 million settlement contains no admission of wrongdoing.

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4Documented controversies
4Sources
0Formal charge · all time
0Conviction

I. Documented controversies

Case · 3 documented stages

November 6, 2026: proposed $49.75 million civil settlement

Civil / administrative proceedings
01

November 6–9, 2026

November 6, 2026: proposed $49.75 million civil settlement

Civil / administrative proceedings

Progress and Pretium agreed to a proposal allocating $48.5 million for FTC-administered consumer redress and $1.25 million to Arizona, plus contractual changes. Public records describe a proposed stipulated order, not a criminal conviction or necessarily an entered final order.

State of the evidence
Announced agreement, proposed order and complaint documented.
Legal status — source text
Proposed November 6 settlement; court entry still to be confirmed.
Attribution
Progress is party to the proposed civil settlement.

Sources · 3

  1. [1]
    U.S. District Court / JustiaFederal Trade Commission et al v. Progress Residential, LLC et al 1:2026cv067826 November 2026MediaMedium reliability
  2. [2]
    Utah Department of CommerceUtah, FTC, and Three States Reach $48.5 Million Settlement with Major Single-Family Landlord9 November 2026Official documentHigh reliability
  3. [3]
    Progress ResidentialProgress Residential Statement Regarding Agreement with the Federal Trade Commission6 November 2026Company documentMedium reliability

Last verified: 11 November 2026

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02

2021–2025

2021–2025: allegedly undisclosed mandatory rental fees

Civil / administrative proceedings

The FTC and four states allege that Progress and Pretium advertised rents excluding mandatory charges, including smart-home and renter-insurance waiver fees. Officials say some costs only emerged after lease signing and allegedly led to improper charges.

State of the evidence
Allegations documented in official complaint and agency statements.
Legal status — source text
November 6 civil complaint; proposed settlement awaiting court action.
Attribution
Allegedly misleading rental fees attributed to Progress.

Sources · 2

  1. [1]
    Utah Department of CommerceUtah, FTC, and Three States Reach $48.5 Million Settlement with Major Single-Family Landlord9 November 2026Official documentHigh reliability
  2. [2]
    U.S. District Court / JustiaFederal Trade Commission et al v. Progress Residential, LLC et al 1:2026cv067826 November 2026MediaMedium reliability

Last verified: 11 November 2026

Add to this entryAny news?

03

2021–2025

2021–2025: contested property conditions, deposits and review clauses

Civil / administrative proceedings

Regulators allege that Progress marketed homes as move-in ready despite problems, improperly withheld deposits, delayed repairs and used contract language restricting negative reviews. These claims are part of the same civil case as the hidden-fee allegations.

State of the evidence
Allegations in regulator filings, not a merits judgment.
Legal status — source text
FTC and state civil action awaiting judicial resolution.
Attribution
Lease conditions and deposit deductions alleged against Progress.

Sources · 2

  1. [1]
    Utah Department of CommerceUtah, FTC, and Three States Reach $48.5 Million Settlement with Major Single-Family Landlord9 November 2026Official documentHigh reliability
  2. [2]
    Progress ResidentialProgress Residential Statement Regarding Agreement with the Federal Trade Commission6 November 2026Company documentMedium reliability

Last verified: 11 November 2026

Add to this entryAny news?

04

February 2023

2023: investigative reporting on tenant fees and evictions

No legal proceedings

An Atlanta Journal-Constitution investigation described fees disputed by Progress tenants and a high number of eviction filings around Atlanta. These are reported findings and tenant accounts, not a court ruling against the company.

State of the evidence
Published investigative reporting and tenant accounts.
Legal status — source text
No identified judicial determination on the reporting itself.
Attribution
Disputed tenant fees and practices attributed to Progress.

Sources · 1

  1. [1]
    The Atlanta Journal-ConstitutionAmerican Dream For Rent: Investors slam tenants with fees, evictions16 February 2023Investigative journalismHigh reliability

Last verified: 11 November 2026

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II. Constellation of documented links

  • Linked profile (portrait or initials) — click to open it
  • Line width: number of documented references
  • Hover over or tap a line: controversies and sources

Two profiles are linked when a documented controversy of one names the other. The link points to that controversy and its sources; it does not indicate a personal relationship.

List of documented links (1)
  1. Pretium Partners, LLC1 documented reference

III. Has something changed?

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Controversia profile, updated 11 November 2026. Latest version: https://controversia.info/en/fiche/progress-residential-llc

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